Tracking order
How to Track Your Order
At FLEURIVIA, we understand the importance of knowing your package's status. Here's how you can track your order:
- Order Confirmation Email
Once your order is processed, you'll receive a confirmation email containing your order details and tracking number.
- Shipping Notification
When your package is dispatched, we'll send you another email with the carrier information and tracking number.
- Track Your Package
Use the provided tracking number to monitor your package's journey.
Tracking Your Package with 17Track
We recommend using 17Track, a reliable global package tracking platform that supports multiple carriers:
How to use 17Track:
- Visit 17Track.net
- Enter your tracking number in the search field
- Click "Track" to view your package status
- Optionally create an account to save tracking history
17Track provides detailed information including current location, transit history, and estimated delivery date.
Tracking Information Not Updating?
If your tracking information hasn't updated for several days, please consider:
- Carriers may take 24-48 hours to update tracking information after dispatch
- International shipments may experience delays in status updates
- Weekends and holidays may affect tracking updates
If you have concerns about your package's status, please contact our customer service team through the website contact form.
Delivery Time Estimates
Standard delivery times vary by destination:
- Domestic: 3-7 business days
- International: 7-21 business days (depending on customs processing)
These are estimates only and not guaranteed delivery dates.